Privacy Policy

Personal Information You Provide

• Contact details including name, email address, phone number, and mailing address
• Financial information such as asset amounts, income ranges, and planning goals
• Communication preferences and consultation scheduling information
• Payment information and subscription details for billing purposes

Information Collected Automatically

• Website usage data, including pages visited, time spent, and navigation patterns
• Device information such as IP address, browser type, and operating system
• Cookies and similar technologies as detailed in our Cookie Policy

We use your personal information for the following legitimate business purposes:

• Providing financial planning consultation services and scheduling appointments
• Processing payments and managing your subscription account
• Communicating with you about services, updates, and relevant financial insights
• Improving our website functionality and consultation processes
• Complying with legal obligations and maintaining business records

We process your personal information based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service provision and business operations

We may share your information in the following limited circumstances:

• With trusted service providers who assist in delivering our services, bound by confidentiality agreements
• When required by law, regulation, or legal process, including compliance with Australian financial services requirements
• To protect our rights, property, or safety, or that of our users or the public

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security assessments.

Under Australian Privacy Principles and applicable international laws, you have the following rights:

• Access your personal information and request copies of data we hold about you
• Correct inaccurate or incomplete personal information in our records
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for marketing communications or data processing where consent is the legal basis
• Object to processing of your personal information for direct marketing purposes
• Lodge a complaint with the Australian Privacy Commissioner if you believe your privacy rights have been violated

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. These technologies help us provide personalized content and improve our services.

For detailed information about our cookie practices, please refer to our separate Cookie Policy

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial consultation records may be retained for up to 7 years as required by Australian business record-keeping requirements.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through our website or direct communication, and the updated policy will be effective immediately upon posting.

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at info@yoranthesiluv.com or +61 2 2147 4021.